In this agreement the following terms shall have the following meanings:

“Account” – Collectively the personal information, payment information and credentials used by users to access paid content and / or any communications system on the website.

“Content” – Any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website.

“Trend International Group Ltd” – Trend International Group Ltd and trading name Trendsetting Awards, Registered office, Mylord Crescent, Camperdown Industrial Estate, Killingworth, Newcastle Upon Tyne, NE12 5RF. (registered in England & Wales, company registration number 1443990.)

“Service” – Collectively any online facilities, tools, services or information that Trend International Group Ltd makes available through the website either now or in the future.

“Services” – services available to you through this website, specifically trophies & awards.

“Payment information” – Any details required for the purchase of services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort-codes.

“Purchase information” – Collectively any orders, invoices, receipts or similar that may be in hard copy or electronic form.

“Premises” – Our place(s) of business located at Mylord Crescent, Camperdown Industrial Estate, Killingworth, Newcastle upon Tyne, NE12 5RF.

“System” – Any online communications infrastructure that the company makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.

“User” / “Users” – Any third party that accesses the Website and is not employed by the company and acting in the course of their employment.

“Web Site” – the website that you are currently using www.trendsettingawards.com and any sub-domains of this site (e.g. www.xxx.trendsettingawards.com) unless expressly excluded by their own terms and conditions.

These terms & conditions apply to business customers only.

3.1. Subject to the exceptions in Clause 4 of these terms & conditions, all content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of the company, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

3.2. Subject to Clause 5 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given express written permission to do so by the company.

4.1. Unless otherwise expressly indicated, all intellectual property rights including, but not limited to, copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

4.2. Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of the company. We assume no responsibility for the content of such websites and disclaim liability for all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Those wishing to place a link to this website on other sites may do so only to the home page of the site www.trendsettingawards.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of the company. To find out more please contact us by email at sales@trend.uk.com or Mylord Crescent, Camperdown Industrial Estate, Killingworth, Newcastle Upon Tyne, NE12 5RF, Telephone 0191 2682000.

7.1. When using the enquiry form or any other system on the website you should do so in accordance with the following rules.

7.1.1. You must not use obscene or vulgar language.

7.1.2. You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist.

7.1.3. You must not submit content that is intended to promote or incite violence.

7.1.4. It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages.

7.1.5. The means by which you identify yourself must not violate these terms of use or any applicable laws.

7.1.6. You must not impersonate other people, particularly employees and representatives of the company or our affiliates.

7.1.7. You must not use our system for unauthorised mass-communication such as “spam” or “junk mail”.

7.2. You acknowledge that the company reserves the right to monitor all communications made to us or using our System.

8.1. To procure Services on this website you are required to create an account which will contain certain personal details and payment Information which may vary based upon your use of the website as we may not require payment information until you wish to make a purchase. By continuing to use this website you represent and warrant that:

8.1.1 All information you submit is accurate and truthful.

8.1.2. You have permission to submit payment information where permission may be required.

8.1.3. you will keep this information accurate and up to date.

Your creation of an Account is further affirmation of your representation and warranty

8.2. It is recommended that you do not share your account details, particularly your username and password. The company accepts no liability for any losses or damages incurred because of your account details being shared by you. If you use a shared computer, it is recommended that you do not save your account details in your browser.

8.3. You are responsible for your own account. If you have reason to believe that your account details have been obtained by another without consent, you should contact the company immediately to suspend your account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of services has commenced. If an unauthorised provision commences prior to your notifying us of the unauthorised nature of the order or payment, the company accepts no liability or responsibility, and you should contact the third-party service provider detailed in the purchase information or the company will suspend provision of services and the withdrawal of any scheduled payments pending investigation. Following investigation, it shall be determined whether to cancel the services and make a full or partial refund of the payment.

9.1. Either the company or you may terminate your account. If the company terminates your account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

9.2. If the company terminates your account, any current or pending orders or payments on your account will be cancelled and provision of services will not commence.

9.3. The company reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing services provision.

9.4. If orders or payments are cancelled for any reason prior to commencement of services provision you will be refunded any monies paid in relation to those purchases.

9.5. If you terminate your account, any non-completed orders or payments will be cancelled and you will be refunded any monies paid in relation to those orders.

10.1. All monies are due for payment on completion of the order or on the dates, or intervals specified in that order as may be appropriate, unless alternative arrangements are agreed between the purchaser and Trend International Group Ltd.

10.2. Interest will be charged on outstanding sums at the rate of (2%) per month above the base rate from the time to time of Yorkshire Bank plc from the date such payment was due until the date payment is made.

11.1. Whilst every effort has been made to ensure that all descriptions of services & products available from the company correspond to the actual services & product descriptions, the company is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct services, not different Services altogether. Please refer to sub-clause 13.4 for incorrect services.

11.2. All pricing information on the website is correct at the time of going online. The company reserves the right to change prices and alter or remove any special offers at any time as necessary.

11.3. If prices are changed during the period between an order being placed for services and the company processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.

11.4. All prices on the website do not include VAT. Trend International Group LTD VAT number GB 927179789000

12.1. Provision of products & services shall commence when full payment has been received or as credit terms agreed with the company.

12.2. The company shall use its best endeavours to provide the products & services with reasonable skill and care.

12.3. If Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 7 days to inform us of the mistake. The company will ensure that any necessary corrections to the Services provided are made within 7 working days.

12.4. The company reserves the right to exercise discretion with respect to any alterations to products & services under the provisions of this Clause 13.

Use of the Website is also governed by our privacy notice which is incorporated into these terms and conditions by this reference.

14.1. The company makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our service or services.

14.2. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.

14.3. No part of this website is intended to constitute a contractual offer capable of acceptance.

The company reserves the right to change the website, its content, and terms & conditions at any time. You will be bound by any changes to the terms & conditions from the first time you use the Web Site following the changes. If the company is required to make any changes to terms & conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

The Service is provided “as is” and on an “as available” basis. We give no warranty that the service will be free of defects and / or faults. To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.

The company accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

17.1. To the maximum extent permitted by law, the company accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the website, or any information contained therein. Users should be aware that they use the website and its content at their own risk.

17.2. Nothing in these terms and conditions excludes or restricts the company’s liability for death or personal injury resulting from any negligence or fraud on the part of the company

17.3. Nothing in these terms & conditions excludes or restricts the company liability for any direct or indirect loss or damage arising out of the incorrect provision of services or out of reliance on incorrect information included on the website.

17.4. Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

18.1. If any party to these terms & conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

All notices / communications shall be given to us either by post to our premises or by email to sales@trend.uk.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

These terms and conditions and the relationship between you and the company shall be governed by and construed in accordance with the law of England & Wales and the company and you agree to submit to the exclusive jurisdiction of the courts of England & Wales.